By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase or creating an account.
1. Introduction
These Terms & Conditions govern your use of our website and services. By visiting our site or placing an order, you confirm that you are at least 18 years old (or using our services with parental/guardian consent) and agree to these terms.
2. Account Registration
To make purchases, you may need to create an account. You are responsible for keeping your account details secure and for all activity under your login credentials.
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B2C Users: Shop at retail pricing for personal use.
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B2B Users (Wholesale): Access wholesale pricing and bulk discounts once your account is approved. Additional business verification may be required.
3. Products & Pricing
We aim to provide accurate product descriptions, pricing, and stock availability. However, errors may occur, and we reserve the right to correct mistakes or cancel orders if necessary.
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Prices are listed in USD.
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Wholesale pricing is exclusive to approved business buyers.
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Discounts, promotions, and offers may change without notice.
4. Orders & Payment
All orders are subject to availability and confirmation. Payment must be made in full at checkout unless otherwise arranged for wholesale customers. We accept major credit cards, PayPal, Apple Pay, Google Pay, and bank transfers (for approved bulk orders).
5. Shipping & Delivery
We ship domestically and internationally. Delivery times are estimates and may vary due to shipping carriers, customs, or unforeseen delays. We are not responsible for incorrect addresses entered at checkout. For full details, please review our Shipping Policy.
6. Returns & Refunds
We accept returns for unused, unworn items within 7 business days of delivery, with some exceptions (such as earrings and final sale items). Wholesale orders are only refundable in cases of incorrect or damaged products. See our Return Policy for details.
7. Intellectual Property
All site content, product images, designs, and branding are the exclusive property of Fervon. You may not copy, reproduce, or distribute our materials without prior written permission.
8. Wholesale Buyer Responsibilities
Wholesale accounts are intended for resellers and business buyers. By registering as a B2B user, you confirm that you are purchasing for business purposes and agree not to misrepresent your business information.
9. Privacy & Data Protection
Your privacy is important to us. We only collect information necessary to process orders and improve your experience. Please read our Privacy Policy to understand how we protect your data.
10. Limitation of Liability
We strive to ensure a safe and reliable shopping experience. However, Fervon will not be held responsible for any damages, losses, or issues caused by third-party shipping carriers, unauthorized account access, or misuse of products.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on our site.
Need Help?
For questions about intellectual property rights, licensing, or to request permission for brand use, please contact us at: support@fervon.store or call us at +15028880430 for prompt support.