Customer Service

Creating an account is simple. Go to the My Account page, enter your details, and select your role (B2C for retail shopping or B2B for wholesale access). If you’re a wholesale buyer, your application may require approval before you can view bulk pricing.

Yes! Wholesale pricing is available to approved B2B customers. Simply create a B2B account, provide your business information, and our team will review your application. Once approved, you’ll see exclusive pricing and volume discounts.

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and bank transfers for large wholesale orders. All transactions are processed through secure, encrypted payment gateways.

Orders are typically processed within 1–3 business days. Domestic shipping takes 3–7 business days, while international shipping may take 7–21 business days depending on your location. Wholesale orders may require extra processing time based on volume.

Yes, we proudly ship worldwide! International buyers are responsible for any customs duties or taxes imposed by their country. We’ll provide a tracking number as soon as your order is shipped.

We accept returns within 7 business days of delivery for unused, unworn items in their original packaging. Some items, like earrings, are non-returnable for hygiene reasons. Wholesale orders are only eligible for returns in cases of damage or incorrect items.