Processing Times
Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation.
Wholesale Orders: For bulk or wholesale purchases, processing may take 3–7 business days depending on order size. We will notify you immediately if additional time is required.
Custom or Special Orders: Please allow additional processing time for any made-to-order or customized products.
Shipping Rates & Delivery Estimates
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Domestic Shipping (U.S.):
Standard shipping typically takes 3–7 business days. Expedited options are available at checkout for an additional fee. -
International Shipping:
We proudly ship worldwide. International delivery times vary by destination and may take 7–12 business days. Customers are responsible for any customs duties, taxes, or fees applied by their country. -
Free Shipping: Select orders may qualify for free shipping based on promotions or order size. Details will be displayed at checkout.
Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to follow your package’s progress on our website by clicking on this link: Order Tracking
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at support@fervon.store within 7 business days of delivery confirmation. We will assist you in filing a claim or arranging a replacement.
Additional Notes
We are not responsible for incorrect shipping addresses entered at checkout. Please double-check your information before placing an order. Shipping delays may occur due to factors beyond our control (weather, customs, carrier delays). Wholesale clients may be eligible for bulk shipping discounts. Please contact us for more details.